Towing Hook
Chapter 6 · Manual page 276
Do not tow the vehicle with all four wheels on the ground. Suspended towing or trailer is the only recommended method, and auxiliary wheels should be used to keep the wheels off the ground during suspended towing, otherwise the electric drive unit may be damaged. When pushing or towing the vehicle from a dangerous situation or onto the transporter, the speed must remain below 3 mph (5 km/h) and be completed within 3 minutes.
When towing the vehicle with the towing hook, the driver side seat belt should be inserted into the buckle and maintained in this state, ensure N gear is selected and release the EPB, otherwise the vehicle may be damaged.
DO NOT use a twisted tow rope, otherwise the towing hook may be loosened.
Your car is equipped with 2 towing eyes (located at the front and the rear of the vehicle), which are used for fitting the towing hook in the trunk. To fit the towing hook, remove the small cover set into the bumper, first press one end of the small cover plate, open the small cover plate in the direction as shown after the other end is lifted, and then screw the towing hook via the small hole into the threaded hole in the bumper beam (as shown in the figure). Ensure the towing hook is fully tightened!
The removed cover plate is connected to the bumper by a plastic strip.
In cases where your vehicle broken down or been involved in an accident, you can use the towing hook to tow your into a safer location or onto a transporter. But they are not designed for towing other vehicles. It is recommended to tow the vehicle using a solid rod, and if it is not available, a soft rope may be used.